What the notification actually means
Amazon's Account Health page and its Manage Your Compliance dashboard surface compliance warnings from various EU regulations — REACH, RoHS, WEEE, GPSR, food safety, cosmetics, electronics safety. The European Accessibility Act, in force since 28 June 2025, is being routed through the same Seller Central compliance channel. The notification is not a lawsuit, a fine or a final decision — it is Amazon telling you that one of your covered listings does not meet the EAA requirements and that you have a window to either bring it into compliance or remove it before Amazon removes it for you.
Amazon Seller Central has published official pages on the European Accessibility Act in German, Italian and Spanish confirming that, effective 28 June 2025, all listings of impacted products must comply with the EAA, and Amazon will remove products if it becomes aware of non-compliance. The enforcement is active. The remediation path is documented.
Warning in Account Health
The notification appears in your Account Health dashboard under "Manage Your Compliance". It gives you a window to remediate before removal.
Listing removal if ignored
If previous warnings were ignored or the issue is severe, Amazon moves directly to listing removal. Removal is not the end — but remediation is required before reinstatement.
Remediation path: the assessment document
Bring the listing into conformity with WCAG 2.1 AA and keep the structured self-assessment on file. That is the one deliverable the system expects.
What you need to file — the European harmonised model
The European Accessibility Act doesn't require a creative Plan of Action. It requires a structured self-assessment. EAA-Report generates a 9-page PDF following the European harmonised model of Commission Implementing Decision (EU) 2018/1523, adapted to the scope of Directive (EU) 2019/882:
Cover page
Global compliance score, country-specific enforcement data, unique verification reference.
Service owner identification, scope and evaluation method
Under the European harmonised model of Commission Implementing Decision (EU) 2018/1523, adapted to the scope of Directive (EU) 2019/882.
Compliance status + criterion-by-criterion evaluation
All 17 WCAG 2.1 AA criteria with Yes / Partial / No / N/A across Perceivable, Operable, Understandable, Robust.
W3C remediation guidance per failed criterion
Official guidance extracted from "Understanding WCAG 2.1" — real fixes, not generic advice.
Non-accessible content declaration
Under Annex V, Directive 2019/882.
Feedback mechanism and enforcement procedure
Competent national authority, applicable national transposition law, exact fine range for your service country.
Legal basis
Directive (EU) 2019/882, the European harmonised model of Decision (EU) 2018/1523 (adapted to the scope of Directive 2019/882) and EN 301 549 V3.2.1.
This is the next CE marking
You've filed CE Declarations of Conformity. You've handled RoHS, REACH, WEEE, EPR, GPSR. The European Accessibility Act plugs into the same New Legislative Framework machinery: essential requirements, harmonised standard (EN 301 549 V3.2.1), conformity assessment, technical file, market surveillance. The only thing that's new is the technical annex — accessibility criteria instead of electrical safety or chemical thresholds. Nothing about the shape of the paperwork is unfamiliar.
Enforcement is live outside Amazon too
Fine upheld by the Audiencia Nacional Contentious-Administrative Chamber Section 8 in February 2024 (sanction originally imposed October 2020), plus a six-month ban on concurring in proceedings for the granting of official aid.
Fine after a CERMI complaint and CENTAC/OADI technical reports.
Four supermarket giants summoned before the Tribunal Judiciaire de Paris on 12 November 2025.
Civil penalty, final consent order 22 April 2025 (Docket C-4817), for deceptive overlay claims. Overlays are not a legal defence. Don't install one.
"Won't a free template generator do the job?"
No. Free generators produce a one-paragraph marketing statement. They do not evaluate your service against the 17 WCAG 2.1 AA criteria, do not include country-specific enforcement data, and do not follow the European harmonised model. If Amazon's compliance team reviews your file, or if a national market surveillance authority asks to see your assessment, the one-paragraph template is not the document you want to produce.
| Alternative | Cost | What you actually get |
|---|---|---|
| Manual accessibility audit by a consultancy | €2,000 – €5,000 | Thorough, but weeks of lead time |
| Annual SaaS compliance subscription | €500 – €2,000 / year | Recurring cost, often US-focused |
| Accessibility overlay (legally discredited) | €490 – €1,990 / year | Not a defence. FTC penalised accessiBe $1M. |
| EAA-Report | €149, one-time | 9-page PDF, 15 minutes, European harmonised model adapted to Directive 2019/882, yours forever |
Need multiple reports? One PDF per brand, per listing, per country.
Compliance managers often need 10, 20 or 30 reports at once — one per brand, one per ASIN family, or one per EU marketplace. We offer volume pricing on packs of 10 or more reports. Tell us how many you need and we'll send a pack quote within one business day.
Request Volume PricingFrequently asked questions
Is a Seller Central accessibility non-compliance notification the same as a suspension?
Can I just ignore the warning and keep selling?
Does Amazon accept the 9-page EAA-Report PDF as proof of compliance in appeals?
Can an overlay make the warning go away?
I have multiple listings flagged. One report or several?
Is EAA-Report a certified third-party audit?
⚠️ Important notice: EAA-Report is a structured self-assessment tool, not legal advice and not an overlay. All enforcement cases cited are sourced from identified public documentation. We make no guarantees about Amazon's internal review decisions.