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What to write about
- Pre-purchase questions (does this product fit my case?)
- Post-purchase technical support (errors, document regeneration)
- Complaints and refunds for technical failure
- Questions about the scope of a product
- Volume pricing for advisors and law firms
- Anything else
What we do NOT do by email
- Personalised legal advice
- Interpretation of the regulation for your specific case
- Review of generated documents with sensitive data (do not send confidential information by email; your dossier is generated in your browser and never passes through our servers)
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