Your European client is obligated by Directive (EU) 2019/882 to ensure their digital services are accessible. That obligation extends to the mobile apps they commission. They will require you — as their development partner — to provide accessibility documentation as part of the contract. EAA-Report generates the WCAG 2.1 AA assessment and the Accessibility Declaration per Article 13.2 in 15 minutes.
Directive (EU) 2019/882 requires EU-based service providers to ensure their digital services — including mobile apps — meet WCAG 2.1 Level AA. Your European client doesn't just want accessibility as a nice-to-have. They're legally required to maintain an Accessibility Declaration per Article 13.2. And they'll require their development agency to produce it.
This isn't a regulatory obligation on your agency directly. It's a contractual requirement flowing from your client's legal obligation. But the practical effect is the same: if you can't deliver the accessibility documentation, they'll find an agency that can.
Directive (EU) 2019/882 obliges EU-based service providers across multiple sectors. If your client operates in any of these, they'll require accessibility documentation for the app you build:
Your client runs an online store serving EU consumers. Article 2.2(f) of Directive (EU) 2019/882 covers e-commerce services. Their mobile app — which you're building — is part of that service. They need accessibility documentation for it.
Your client offers consumer banking services — payments, credit, accounts. Article 2.2(d) covers these services. The mobile app interface must be accessible, and the documentation must exist.
Your client provides any consumer-facing digital service in the EU. Electronic communications (Art. 2.2(a)), audiovisual services (Art. 2.2(b)), or general digital services. The app you develop is the service interface.
Your client is obligated by the Directive. They will include accessibility requirements in your development contract. The Accessibility Declaration and WCAG report become contractual deliverables — not optional extras.
Results of the guided self-assessment of 17 WCAG criteria applied to the mobile app. Each criterion assessed: conformant, non-conformant, or not applicable.
Structured document per Article 13.2 of Directive (EU) 2019/882. This is the specific document your European client is required to maintain. You generate it; they publish it.
Ready-to-integrate code. Your client can add it to their web presence linking to the app's Accessibility Declaration.
Country-specific risk assessment for your client's jurisdiction. Shows what penalties they face — reinforcing the value of the documentation you're providing.
List of corrective actions ordered by impact. Your development team's roadmap for fixing accessibility issues in the app.
Official sources: Directive (EU) 2019/882, standard EN 301 549 V3.2.1, applicable national transposition and EUR-Lex link.
For your European client, accessibility is not optional. Directive (EU) 2019/882 makes it a legal obligation. If you scope accessibility as a 'Phase 2' feature or an optional add-on, you're delivering an app that puts your client at regulatory risk from day one.
Your client is responsible for compliance, yes. But they'll require accessibility documentation from their development partner — you. If you deliver an app without a WCAG assessment and Accessibility Declaration, your client will need to commission one separately. Being the agency that delivers both the app and the documentation is a competitive advantage.
Mobile app accessibility is particularly dependent on criteria that automated scanners cannot evaluate: gesture alternatives, screen reader compatibility, focus management, haptic feedback accessibility. Scanners detect between 25% and 30% of WCAG issues. EAA-Report's guided assessment covers the 17 criteria that matter for mobile interfaces.
Your European client faces these penalties for non-compliance with Directive (EU) 2019/882. Their compliance depends partly on the accessibility of the app you build:
Ley 11/2023. Your Spanish client faces penalties up to €1,000,000 for very serious infringements.
BFSG. Per individual infringement. German clients will include EAA in development contracts.
Ordonnance 2023-859. French clients will require documented accessibility.
D.Lgs. 82/2022. Italian clients face percentage-based penalties.
EAA-Report generates a structured document per Article 13.2 of Directive (EU) 2019/882 from the information you provide. The accuracy, precision and completeness of that information is your responsibility as the service provider.
We guarantee that the document structure follows Article 13.2 of Directive (EU) 2019/882 and that the legal references cited are correct. We do not guarantee that a specific document will be accepted by a market surveillance authority in a particular case or by a commercial buyer in a procurement process.
EAA-Report is not legal advice. For specific situations, consult a lawyer or specialised regulatory consultancy.
Accessibility documentation is becoming a standard project deliverable for European clients. EAA-Report generates the WCAG 2.1 AA assessment and Accessibility Declaration per Article 13.2 of Directive (EU) 2019/882. Add it to your deliverables — €149, 15 minutes.