This report covers your kiosk's software interface: screen UI, touch interaction, navigation flow, content structure, contrast, assistive technology compatibility. The physical hardware requirements of Annex I Section I of Directive 2019/882 require a separate hardware accessibility assessment that EAA-Report does not provide.
The procurement clause Indian kiosk manufacturers are seeing in 2025
European airport operators, hospital groups, retail chains and government agencies have added EAA accessibility clauses to kiosk procurement contracts. New terminals after 28 June 2025 must comply from day one. If you ship without the software accessibility report, the client either delays deployment or switches manufacturer.
What the EAA requires
Main screen navigation
All functions operable without multi-finger gestures. WCAG 2.5.1, 2.1.1.
Content and contrast
Text on screen must meet 4.5:1 contrast. WCAG 1.4.3.
Assistive technology
If headphone jack or Bluetooth available, software must support screen reader output. WCAG 4.1.2.
Timeout management
Users must be warned before timeout and given option to extend. WCAG 2.2.1.
What you receive
Cover page
Compliance score, verification reference, date.
Identification and scope
Product, deployment context, evaluation method, legal framework.
17 WCAG 2.1 AA criteria
Criterion-by-criterion evaluation across four principles.
W3C remediation guidance
Actionable fixes per failed criterion.
Accessibility statement
Following Annex V of Directive 2019/882.
Legal basis and scope disclaimer
Directive 2019/882, EN 301 549 V3.2.1, national transposition.
What it costs
Three mistakes
"We just make the hardware, the integrator handles software"
If you ship with software preinstalled, you are the manufacturer of the complete product.
Demo mode tested, production mode not
The assessment must cover the production software the end user operates.
Waiting for the first compliance rejection to act
Rejected shipment costs thousands. The report costs €149 and takes 15 minutes.
Enforcement
BFSG. Per-infringement fines.
Law 11/2023.
Ordonnance 2023-859.
Implementatiewet. Up to 10% of turnover.
Fines for your client, contract consequences for you.
What EAA-Report guarantees and what it doesn't
EAA-Report generates a document structured under Art. 13.2 of Directive (EU) 2019/882 based on the information you enter. The truthfulness, accuracy and completeness of that information is your responsibility as the service provider or software vendor.
We guarantee that the document structure follows Art. 13.2 of Directive (EU) 2019/882 and that the legal references cited are correct as of the latest verification date. We do not guarantee that a specific document will be accepted by a market surveillance authority in a specific case, nor by a commercial buyer in a procurement process.
EAA-Report is not legal advice. For specific situations, consult a lawyer or specialised regulatory consultancy.
FAQ — Indian kiosk manufacturers
Does this report cover the hardware?
My client is in Germany. Does this satisfy the BFSG?
Does the EAA apply to me as an Indian manufacturer?
Can I use one report for all deployments with the same software?
How long does it take?
Is this a certified audit?
⚠️ Important notice: EAA-Report is a self-assessment documentation tool, not legal advice and not a third-party audit. The document is generated from your input data. You are responsible for the accuracy of the data you provide. EAA-Report does not replace a qualified professional assessment.
Official legal sources
- Directive (EU) 2019/882 — European Accessibility Act — full text